We completely overhauled the information architecture to focus on user tasks and provide an easy and understandable way into the products that Jersey Post offer.
In addition to designing and building a new marketing site, we have designed an online account user experience that makes the most common customer interactions with the post office available through the website, including buying and printing postage labels online. Behind this experience, we built API integrations into JP’s accounting system, CRM and mail tracking software.
